Merthia Haynie
Sep 2021
Very pleased with the candidates for interview and the interview process. I look forward to getting started. This is a very professional company and I highly recommend.
Hire a qualified
Inside Sales Virtual Assistant
Hire an inside sales virtual assistant to handle phone prospecting tasks like warm & cold calling, lead screening, prospect & client follow-up & lead nurturing to create new business opportunities!
Why Inside Sales VAs
Build a Predictable Pipeline with an Inside Sales Virtual Assistant
Revenue suffers when follow-up lacks structure. Prospecting and lead generation are essential to growth, but they require disciplined, consistent execution. When revenue leaders are focused on closing deals and supporting existing clients, proactive outreach often becomes inconsistent. Over time, that inconsistency slows pipeline velocity and limits predictable growth.
Unworked Leads Erode ROI
Leads that aren’t contacted quickly, or followed up with consistently, lose value fast. Marketing spend compounds only when outreach is disciplined and measurable. When follow-up is informal, delegated without oversight, or deprioritized during busy cycles, conversion rates decline and acquisition costs rise.
How We Help
Our Inside Sales Agents operate as structured pipeline support, embedded within your CRM, reporting cadence, and outreach workflows. They execute disciplined, repeatable follow-up across inbound, outbound, and re-engagement campaigns, ensuring prospects are contacted, qualified, and advanced with consistency.
What We Handle
What A Virtual Inside Sales Agent Can Do For You
Lead Generation
Identify and capture potential leads through a variety of platforms to keep your sales pipeline full.
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Warm & Cold Calling
Reach out to potential clients from purchased and inbound leads to generate new business opportunities.
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Lead Screening & Qualification
Pre-qualify leads so your closing agents only spend time on the most promising prospects.
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Client Prospecting
Develop targeted prospect profiles and generate lists of potential clients based on your ideal customer.
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Lead Nurturing
Move potential leads through the sales cycle with targeted follow-ups and automated content delivery.
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Security & Compliance
Your data is protected by enterprise-grade security
Every MyOutDesk virtual professional operates within a security framework built for the world's most regulated industries. From SOC 2 certified operations to CIS Level 2 hardened devices, we go beyond industry standards.
SOC 2 Type I Certified
Verified controls for enterprise security
CIS Level 2 Hardened Devices
MyOutDesk managed endpoints secured to CIS Benchmark standards
HIPAA Compliant
Safeguards for protected health information
PCI-DSS Compliant
Payment card data handled with certified controls
See the Difference
How We Compare
| Feature | Full-Time Hire | Freelancer / Marketplace | MyOutDesk |
|---|---|---|---|
| Time to hire | 4–8 weeks | 1–2 weeks | As little as 1 week |
| Screening | You run it | Self-reported | 6-stage vetting, 0.7% pass rate |
| Education | You verify | Unverified | College degree required |
| Dedicated to you | Yes | Rarely | Yes, full-time |
| Cost structure | Salary + benefits + overhead | Hourly, unpredictable | Flat monthly rate, all-inclusive |
| If it doesn't work out | Start over | Start over | We rematch at no extra cost |
| Oversight tools | You provide | None | Productivity tracking included |
| Legal entity (US & PH) | N/A | No | Yes |
| SOC 2 compliance | Your responsibility | No | Third-party audited |
| HIPAA verified | Your responsibility | No | Yes |
Verified Reviews
What Our Clients Say
4.9 (308 reviews)
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Shep Hyken: Customer Service & CX Expert
Jul 2021MOD has a system that works. They don't miss any details.
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Mr. Apai
Sep 2021They go above and beyond to get you the best candidates for your company. Great model, great service, and great people.
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Tasha Skelton
May 2019Great service! Very responsive
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David Bray
Mar 2020Very smooth experience. They have a very detailed approach and have delivered everything as promised so far.
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Maria DiPoce
Jun 2019So far I am speechless at the level of care and customer service! From my sales manager Paul to my placement specialist Danielle! They carefully listened to my needs and found me a great fit! I can't wait to get this new system in place and running! Thank you!
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Peter Trinh
May 2021Elle was amazing at facilitating our meetings and determining what we wanted and needed. She listened, and picked the best candidates for the position we were looking to hire!
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Sam Bingham
Sep 2019Had a great experience on boarding with MOD to hire a virtual assistant. We just selected our virtual ISA to begin calling next week, but so far the experience has been great and everyone has provided the level of service we want and expect. They sent us very qualified candidates who we were able to interview, and we selected a reliable virtual assistant with previous real estate experience, which is exactly what we were looking for when we hired MOD. So far, so good! Will recommend.
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Kathleen Harron
Jun 2021This is my first time hiring a virtual assistant. I interviewed with a few companies but My Out Desk really stood out from the crowd! From initial contact to placement I’ve found MOD to be so informative & helpful. I’m looking forward to getting started with my new assistant very soon.
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Dareika D. Morrison
Sep 2021As a small business owner, I could appreciate the seamless process with MOD. Their dedicated staff members coached me through the entire hiring process while recommending best practices for onboarding my VP. If you are considering hiring a virtual assistant, I highly recommend MOD! You won't be disappointed. Cheers to our success!
Helpful Resources
Sales Articles & Guides
Tips, strategies, and insights to help you get the most from your sales virtual assistant.
Inside Sales
Why You Need A Virtual Sales Development Representative
We’ll discuss what a Sales Development Representative is, how to find the right candidate for your company, what to look out for in a good candidate, and why you need them to grow and scale your business.
Read more
Inside Sales
How To Train Your Virtual Real Estate ISA
If you’re looking for the best real estate strategy to gain market share and capture more leads, here’s how to hire & train an ISA (inside sales agent). You can use LPMAMA to guide Real Estate ISAs through each of your calls so you can make sure that you always complete the details that you need, matched with a superb quality of call with our leads as you sound more conversational and free flowing.
Read more
Company, Marketing, Virtual Assistants
If You Wouldn’t Use Your Own Product, Why Should Anyone Else?
Recently, a short clip of a CEO sampling his company’s “product” went viral. You know the one… On paper, it was a smart idea. Leaders should stand behind what they sell. If you believe in your offering, you should be willing to use it yourself. But in today’s environment, symbolism alone doesn’t build trust. A … Read more
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Build your perfect remote team
Explore More
Related Virtual Assistant Services
Not exactly what you need? These services pair well or cover similar tasks.
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Real Estate ISA
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Marketing Assistant
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FAQ
Common questions
What does a Virtual Inside Sales Agent (ISA) actually do?
A Virtual ISA owns the execution layer between lead intake and booked appointments. They manage structured follow-up, qualification, CRM updates, and handoff to closers so opportunities don’t stall and your pipeline remains consistent.
How does a Virtual ISA support lead generation?
They build and maintain targeted prospect lists aligned to your ideal customer profile, enrich contact data, and prioritize outreach based on engagement and fit, creating repeatable top-of-funnel activity without pulling your closers off revenue work.
Do Virtual ISAs handle both inbound and outbound outreach?
Yes. A Virtual ISA can manage inbound inquiries, purchased lists, referrals, and outbound prospecting using defined sequences across calls, email, and CRM-driven follow-up, improving response time and keeping outreach consistent.
How does lead screening and qualification work?
A Virtual ISA pre-qualifies prospects by collecting key details, validating fit against your criteria, and documenting outcomes in your CRM. Your closing team engages only when a prospect meets the right thresholds for a high-quality sales conversation.
Can a Virtual ISA help re-engage past customers or dormant leads?
Yes. They run structured re-engagement campaigns for past customers and inactive prospects, update records, and book conversations where there’s renewed intent, turning dormant databases into active pipeline.
How does this improve sales performance without adding overhead?
When follow-up is owned and measured, response times improve, CRM data stays accurate, appointment volume stabilizes, and closers spend more time on qualified conversations. It’s pipeline continuity without requiring you to expand local headcount for every stage of the funnel.
Can I bring my own non-disclosure agreement (NDA)?
Yes, we are happy to work with you to get an NDA between your virtual assistant and your company signed. We also provide a default NDA that protects all our clients.